FAQ

What are the signs made of?

High-quality maple, ponderosa pine frames, & painted lettering.

What are the flags made of?

Knotty Ponderosa Pine, always 13 stripes, a correct ratio union, a unique stain, & finish.

Can they go outside?

Yes, both our flags & most signs can be outdoors. Please let us know when you order so we can prepare them to be in the great outdoors.

When can I expect my order?

Most of our products are made to order and turnaround is different depending on the product. Our goal is to get each order out As soon as possible. We have some supply in stock & can also accommodate rush orders.

What is the shipping timeframe & cost?

After completed items ship within 3-5 business days, location dependent.

Can I personalize a flag or sign?

Yes, we love to add personalized touches and memories to your signs and flags. Please contact us for a custom order.

Do you accept returns or exchanges?

Yes, we can accept returns or exchanges of your undamaged signs or flags. Contact us so we can try to resolve any issues, then pay your shipping to send the item back.

What if my item is damaged in transit?

Hang on to your original packaging and contact us with details and pictures so we can file a claim with the shipping carrier.

Do you have a storefront or physical location?

No, we attend many events throughout the year. Check out our events listed on Facebook. We are also in retail locations in Northern Virginia and offer local pickup or delivery for larger orders.